Return Policy

If you're not happy, we're not happy! At PureLove, we aim to please, so if you're not completely pleased with your order, we'll do whatever we can to make it better!  If you are unsatisfied with your order for any reason, simply return it to us for a full refund.  Read our simple Return Policy below.

Effective June 1, 2013 We will gladly accept returns, within 14 days of purchase, of any merchandise purchased from PureLove that has not been worn, washed, damaged, or altered and is accompanied by the original receipt.  Returns are processsed within 3 - 5 business days of package receipt. Please ensure you package your return to prevent any damage to the items.  Credit will be issued back to the purchasing credit card account.

 Please note:

  • Fees for return shipping will not be refunded. 
  • For returns made between 15 and 30 days of receipt, you will be eligible only for an exchange or store credit (valid for one year) for the value of the purchase price less shipping fee.
  • Returns will not be accepted for refunds after 30 days from the date you receive the order.
  •  You may also contact us by phone or email if you have additional questions or concerns.

    Customer Service ph 1.251.450.4444 or email 

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